100% warranty against defects for a lifetime. 🥳
We're all about creating that lifelong bond and growing up with your family!
Books can be replaced for ANY reason. Includes chewed, drooled on, ripped, driven over, flushed, or anything else your children or pets can find to do to damage the book. 🤪
For more info contact us at warranty@calisbooks.com
Proof of purchase will be required to verify eligibility for books NOT purchased or registered on our website. You can register your purchase here. The defective book should be returned to us in Los Angeles, California.
If your book has a defect within the 30 days of purchase, we will send you a prepaid label to send it back within the US.
With Cali's happiness guarantee, you've got 30 days from the delivery date to return books purchased at www.calisbooks.com in unused condition. No questions asked! Shipping costs are non-refundable.
* Free shipping applies to Continental USA and does not apply to United States AK and HI
1. We will send you a free return label for the defective book if you are in the US.
2. As soon as we receive your returned book, we will send you a personalized discount code for you to order a new one on our website:
For return or exchange requests, please email us at warranty@calisbooks.com
Make sure to include your order number in the subject or body of the email.
The return label is also on us!
We will send it by email upon receiving the return or exchange request. Once your return or exchange is received, we will process the refund, or send you a new book, respectively.
